AluyaENESPT

Terms of Service

Last updated: 02.11.2026

1. Parties, Age Limit (16+) and Acceptance

These Terms of Service constitute a legal agreement between the User who downloads, accesses or uses the Aluya application (“the Application”) and İGUANA REKLAM VE YAZILIM ANONİM ŞİRKETİ. By starting to use the Application you unconditionally accept these terms.

Given the nature of the AI services and the categories of data processed, you must be at least 16 (sixteen) years old to use the Application. Use by individuals under 16 is strictly prohibited; such accounts are deleted immediately upon detection.

2. AI Output Ownership and Non-Exclusivity

  • Chain-of-Title: The commercial rights granted to the User are limited by the legal scope of the licenses the Company obtains from its global AI infrastructure providers located abroad. Changes or restrictions in upstream providers' license terms pass through directly to the User.
  • Non-Exclusivity and No Originality Guarantee: By the nature of AI, generated content cannot be guaranteed 100% unique. Similar prompts by different users may yield similar outputs; Users therefore cannot claim rights or infringement against one another.
  • Copyright Registration Risk: The Company is not liable for intellectual-property uncertainties regarding worldwide copyright registration of AI outputs; commercial-use risk rests with the User.
  • Ownership Regime: Content generated under free credits or free plans is owned by the Company, which reserves the right to commercially exploit, publish and keep it on the platform anonymously on visible surfaces.

3. Third-Party Data in Prompts and Indemnity

When entering third parties' personal data or copyrighted text into free prompt fields, the User acts as an independent/joint data controller and represents that they have carried out the necessary disclosure/consent processes for those persons and are fully authorized to enter the data.

All legal, administrative and criminal liability arising from infringement of third-party rights due to User-entered prompts rests solely with the User. Any damages the Company incurs, and any administrative fines or compensation it must pay, shall be recovered from the User in cash and in full upon first written demand.

Aluya makes songs and song cover art. It does not create sexual, nude or intimate imagery. Using Aluya to create sexual or intimate content of any person, including AI-generated images of real people, is prohibited and leads to account removal.

4. Store Rules and Right of Withdrawal

Web purchases: Purchases on our website are processed by Dodo Payments as Merchant of Record and reseller under Dodo Payments' Buyer Terms. Refunds and cancellations for web purchases follow our Refund Policy. For the first payment of a yearly web subscription through Dodo Payments, you may withdraw within 14 days of payment through your account (Profile) or support. The refund is the amount actually paid minus one month of use; the deduction is the amount paid multiplied by the monthly plan price divided by the yearly plan price. The refund is capped at what the payment provider can still refund. The plan will not renew; access and the first month's credits end 30 days after payment. Spending credits or generating songs during those 14 days does not remove this right. Refunds return through Dodo Payments to the original payment method; timing depends on the provider and bank. This rule excludes renewals, monthly plans, credit packs and App Store or Google Play purchases. See our Refund Policy.

For purchases made through the stores, subscription payments, cancellations and refunds are subject to the rules and EULA terms of the Apple App Store and Google Play Store. Apple and Google are third-party beneficiaries of this agreement and may directly enforce it upon breach.

Store purchases — Withdrawal Exception (Distance Contracts Regulation Art. 15/ğ): Premium memberships, subscription packages and in-app digital credits fall under “services performed instantly in electronic form / intangible goods delivered instantly.” As content and credits are made available immediately upon purchase, there is no right of withdrawal; the User accepts this and waives the right of withdrawal on the purchase screen.

Credit System: Purchased or earned credits are non-transferable, non-redeemable for cash and non-refundable except as described in our Refund Policy or where required by law. However, if a generation permanently fails (failed render) due to a system/infrastructure technical error, the spent credits are automatically refunded to the user's account.

5. Hosting Provider Status and Notice-and-Takedown

For content generated by Users and made public, the Company holds “Hosting Provider” status under Law No. 5651, the DMCA and the EU Digital Services Act (DSA), and is not obliged to pre-screen content.

If you believe content infringes your copyright, harms your personal rights, is unlawful, or violates the Application's concept (insult, obscenity, hate speech, etc.), you may file a formal notice with grounds and evidence to hukuk@iguana.com.tr. Content found to be in violation is removed immediately. Accounts that systematically and repeatedly infringe intellectual-property or community rules are permanently closed without notice or refund.

6. General Provisions

  • Limitation of Liability: The Application is provided “AS IS” with no guarantee of being uninterrupted or error-free. Except in cases of gross negligence or willful misconduct, liability for damages arising from use of the Application is limited to the total amount the User paid the Company in the last 12 months.
  • Force Majeure: The Company is not liable for delay or impossibility of performance arising from causes beyond its control such as natural disasters, war, cyber-attacks, global internet outages, systemic failures of AI infrastructure providers, or government restrictions.
  • Severability: Invalidity of any provision does not affect the validity of the others.
  • Governing Language: These Terms are available in English, Spanish and Portuguese. In case of conflict between translations, the English version prevails.
  • Governing Law and Jurisdiction: Turkish Law applies; the exclusive forums are the Istanbul (Çağlayan) Courts and Enforcement Offices.

7. Music Release

7.1 Nature of Paid Outputs and Ownership of Rights

Subject to our upstream providers' terms, phonogram producer rights in audio outputs generated under a paid plan or credit vest in the Company. For uses outside the release service, the Company grants you a worldwide, non-exclusive, non-transferable, non-sublicensable licence to use such outputs for personal or commercial projects. If the underlying purchase is fully refunded or charged back for any reason, this licence terminates automatically ab initio. Withdrawal from a yearly web subscription with the refund after deducting one month of use described in section 4 does not terminate the licence for outputs created during the paid first month (the 30 days after payment).

7.2 Release (Distribution) Authorization, User Contributions and Consent on Attribution

When you submit a track for release on digital music services, you grant the Company a worldwide, non-exclusive, royalty-free, sublicensable licence—valid until the track is taken down—to reproduce, distribute, communicate to the public, adapt, and promote your contributed lyrics, chosen artist alias, track title, and artwork ("User Contributions") combined with the audio recording under the Company's record label brand (℗ and ©). Exercising your statutory right under Article 15 of the Law on Intellectual and Artistic Works (FSEK) to determine the manner of attribution (including publication under a pseudonym or without your legal name), you expressly consent and instruct that the track and User Contributions be published without displaying your legal name, using instead your chosen artist alias and the authorized human producer/arranger credit designated by the Company. The Company shall be the sole label and rights owner of record across all digital services.

7.3 Economic Rights, Record Label Revenues and Royalty-Free Licence

The application and record label brand (Aluya) are operated by İGUANA REKLAM VE YAZILIM ANONİM ŞİRKETİ ('Company'). The credit or subscription fee paid for the release service strictly covers the review, technical preparation, and delivery operations. All streaming, download, and phonogram producer/neighbouring rights revenues (master royalties) generated on digital music services by sound recordings released under the Aluya record label catalog belong exclusively to the Company (Aluya), and you shall not be entitled to claim any share or payment thereof. You expressly agree in advance that the licence granted to the Company to combine and publish your contributed lyrics and other User Contributions with the sound recording is strictly royalty-free, and you waive any right to claim any royalty, fee, or compensation from the Company for such use. Furthermore, you agree not to register the Company's sound recording (phonogram) with any automated content recognition system of digital platforms or any collecting society to block the release or claim rights over the Company's catalog revenues. If any provision of this section is held partially invalid, the remaining provisions shall remain in full force and effect.

7.4 Status After Subscription and Discontinuation of the Service

The Company's obligation under the release service is fulfilled upon the delivery of the approved track to the distribution network. Expiration of your subscription does not automatically trigger the removal of your live releases. However, if distribution partners or digital services alter their content/AI policies, terminate agreements, or if a legal requirement or third-party infringement claim arises, live releases may be removed without prior notice. As the delivery service has already been performed, no fee or credit refund shall be issued in such cases.

7.5 Removal (Takedown) and Account Deletion

You may request the removal of a live release via the app subject to the applicable processing fee (credits) displayed in the app (or via support email if your account has been deleted). Removal requests are processed manually and forwarded to digital services upon approval; actual removal times depend on each service's internal processing, and the Company guarantees no specific timeframe. Removal does not entitle you to a refund. Important: Deleting your app account does not automatically remove your live releases from digital services. Furthermore, even upon account deletion, your release logs, legal declarations, and delivery IDs are retained for 10 years from the date the track is permanently removed from all services (or rejected) to comply with statutory limitation periods and to defend against potential IP/legal claims.

7.6 Cancellation, Rejection and Withdrawal Right Exception

If you cancel your release request before the review/processing starts, your credit or allowance will be restored. By submitting a request, you expressly request the immediate commencement of the review and preparation service. Once processing begins, performance of the service has commenced; pursuant to statutory exceptions for digital services and services commenced with consumer consent before the withdrawal period expires, your right of withdrawal ends, and cancellations after this point will not refund credits or monthly allowances. If a release cannot be published due to a technical error on the Company's side, or is rejected without any fault on your part, the credit or monthly allowance used will be refunded in full. If a release is rejected due to user fault (policy violation, copyright suspicion, inappropriate artwork/lyrics), no refund will be issued. These release-service rules do not remove the yearly web subscription withdrawal right in section 4 and our Refund Policy: within 14 days of the first payment, you may withdraw through Profile or support, with one month of use deducted from the refund, no renewal, and access and first-month credits continuing until 30 days after payment, even if credits have been used or songs generated.

7.7 Warranty and Indemnification

You represent and warrant that the artist name, title, lyrics, and artwork submitted for release do not infringe any third-party copyright, trademark, or personality rights, do not impersonate any known artist, are not deceptive, and contain no third-party personal data. You agree to fully indemnify and hold harmless the Company, its distribution partners, and digital services upon first demand against all damages, contractual fines, and legal fees arising from your breach of this warranty.

7.8 AI Disclosure

All releases are disclosed to services as AI-generated or AI-assisted. They are not delivered to services that do not accept AI content.

7.9 Changes and Survival

We may change these Terms; we will notify material changes in the app and/or by email at least 30 days before they apply. Continuing to use the service means you accept them. Intellectual-property terms, the distribution licence (until removal is processed), liability limits, indemnity, governing law and jurisdiction survive account closure.

7.10 Credits and Credit-Line Information

On digital music services, the record label, phonogram (℗), and copyright (©) lines display the Company or the respective app brand. Your chosen alias appears as the primary artist. To comply with digital services' metadata standards requiring a legal person's name, the legal name of the authorized individual designated by the Company responsible for the track's production and release preparation is used in the composer and songwriter credit fields; your legal name is never transmitted to the services.